This English translation is provided for convenience only. In case of any discrepancy, the Lithuanian version prevails.
1. General provisions
1.1. These rules for the purchase and sale of goods (hereinafter the “Rules”), once accepted by the Buyer (by reading the Rules and ticking the box next to the statement “I have read and agree to the sparkflair.lt rules”), are a legal document binding on the parties, setting out the rights and obligations of the Buyer and the Seller, the terms of purchase and payment for goods, the procedure for delivery and return of goods, the liability of the parties and other provisions related to the purchase and sale of goods in the sparkflair.lt online shop.
1.2. The Seller reserves the right to change, amend or supplement the Rules at any time, taking into account the requirements of legal acts. A registered Buyer will be informed of any changes, amendments or supplements by the email address provided at login and, in order to purchase goods in this online shop, will have to agree to the amended Rules again.
1.3. The following have the right to purchase in our online shop:
1.3.1. natural persons with legal capacity, i.e. persons who have reached the age of majority and whose legal capacity has not been restricted by a court;
1.3.2. minors aged fourteen to eighteen, only with the consent of their parents or guardians, except where they independently dispose of their own income;
1.3.3. legal entities;
1.3.4. authorised representatives of all the persons listed above.
2. Personal data protection
2.1. sparkflair.lt has the right to collect and process the personal data provided by the Buyer when this is necessary to fulfil an order. sparkflair.lt may use the Buyer’s personal data for advertising and information purposes only with the Buyer’s consent.
2.2. The Buyer may prohibit the collection and processing of their personal data for marketing purposes (sending news and promotions by email or mobile phone) by informing sparkflair.lt at info@sparkflair.lt, except where this is necessary to fulfil requirements arising from the Purchase and Sale Agreement or to fulfil an Order.
2.3. The data of the online shop’s Buyers and visitors are protected against loss, unauthorised use, alteration and third parties. The online shop has an SSL certificate installed to ensure data security.
3. Conclusion of the purchase and sale agreement
3.1. The agreement between the Buyer and the Seller is deemed concluded from the moment the Buyer, having selected the goods and filled the shopping cart, clicks the “Pay” button in the order form.
4. Buyer’s rights
4.1. The Buyer has the right to purchase goods in the sparkflair.lt online shop in accordance with these Rules and the procedure established by the online shop.
4.2. The Buyer has the right to withdraw from the purchase and sale agreement with the Seller by notifying the Seller in writing (by email, stating the item to be returned and its order number) within 14 business days from the day of delivery.
4.3. The Buyer may exercise this right only if the item has not been damaged, its appearance has not changed significantly and it has not been used. The Buyer’s right set out in clause 4.2 of the Rules is exercised in accordance with the Retail Trade Rules approved by Resolution No. 697 of 11 June 2001 (as amended by Resolution No. 738 of the Government of the Republic of Lithuania of 22 July 2014).
5. Buyer’s obligations
5.1. The Buyer must accept the ordered goods and pay the price of the goods and their delivery (if applicable).
5.2. If the data provided in the Buyer’s registration form change, the Buyer must update them immediately.
5.3. The Buyer undertakes not to share their login details with third parties. If the Buyer loses their login details, they must immediately inform the Seller using the contact details in the “Contact” section.
5.4. By using the sparkflair.lt online shop, the Buyer undertakes to comply with these Rules and not to violate the laws of the Republic of Lithuania.
6. Seller’s rights
6.1. If the Buyer attempts to harm the operation, security or stability of the online shop, the Seller has the right, without prior notice, to restrict or terminate the Buyer’s access to the online shop or, in exceptional cases, to cancel the Buyer’s registration.
6.2. In exceptional circumstances, the Seller may temporarily or permanently suspend the operation of the online shop without prior notice to the Buyer.
6.3. The Seller has the right to cancel the Buyer’s order without prior notice if the Buyer does not pay for the goods within 3 (three) business days.
6.4. sparkflair.lt has the right not to conclude a Purchase and Sale Agreement with a particular Buyer who has withdrawn from the Purchase and Sale Agreement and returned goods 2 or more times in the last 12 months.
6.5. sparkflair.lt has the right to cancel a concluded Purchase and Sale Agreement if the stock of the goods specified in the agreement has run out, or if the agreement was concluded by a person who, under these Rules, did not have the right to conclude it.
7. Seller’s obligations
7.1. The Seller undertakes to deliver the goods ordered by the Buyer to the address specified by the Buyer, under the conditions and within the delivery times set out in these Rules.
7.2. If, due to important circumstances, the Seller is unable to supply the ordered item, the Seller undertakes to offer the Buyer a similar item and, if the Buyer refuses to accept a similar item, to refund the money paid by the Buyer (if the item has been paid for) within 14 business days.
8. Prices and payment
8.1. Prices in the online shop and in the order are stated in euros. sparkflair.lt reserves the right to change prices if tax rates change.
8.2. Prices in the sparkflair.lt online shop do not necessarily match prices at other points of sale or online portals.
8.3. The Buyer pays for the goods by bank transfer to the Spark Flair bank account provided when ordering.
9. Delivery of goods
9.1. Goods are delivered by the Seller or its authorised representative.
9.2. The Seller undertakes to deliver the goods to the Buyer within the times specified in the “Delivery of goods” section. These times do not apply if the required goods are not in the Seller’s stock and the Buyer is informed of the shortage. The Buyer agrees that in exceptional cases delivery may be delayed due to force majeure.
9.3. Goods are delivered to the address specified by the Buyer (except the Curonian Spit) on business days from 8:00 to 17:00.
9.4. The Buyer undertakes to accept the goods in person. If the Buyer cannot accept the goods themselves and the goods are delivered to the specified address on the basis of other data provided by the Buyer, the Buyer has no right to make claims regarding delivery to the wrong person.
9.5. Upon delivery, the Buyer must check the condition of the parcel, the quantity, quality and range of goods together with the Seller or its authorised representative. Once the Buyer signs the invoice (waybill) or another document of transfer and acceptance, the parcel is deemed to have been delivered in proper condition.
9.6. If the Buyer cancels the purchase and sale agreement in accordance with these Rules, the Buyer undertakes to pay all direct costs of returning the goods to the Seller. These costs are deducted from the money to be refunded to the Buyer for the goods.
10. Returns and exchanges
10.1. Returns and exchanges are carried out in accordance with the Retail Trade Rules approved by Resolution No. 697 of the Government of the Republic of Lithuania of 11 June 2001 (as amended by Resolution No. 738 of 22 July 2014).
10.2. The Buyer may exercise the right to return and exchange goods within 14 (fourteen) business days from the day the goods were delivered, notifying the Seller in accordance with clause 4.2 of the Rules.
10.3. A returned item must be in its original, intact packaging, unused, undamaged by the Buyer and without loss of its commercial appearance (labels intact, protective films not removed, packaging not torn, etc.). A returned item must be complete, as received by the Buyer. The proof of purchase and the warranty card (if issued) must be provided with the returned item.
10.4. The Buyer may send the goods they wish to return by courier. Where goods are returned under the right set out in clause 4.2, the Buyer bears the cost of returning the goods. Where the wrong item and/or a defective item is returned, the Seller undertakes to collect such goods and replace them with similar suitable goods. If the Seller does not have similar goods, it refunds the money paid by the Buyer for the goods.
10.5. The Seller has the right to refuse goods returned by the Buyer if the Buyer does not follow the return procedure set out in these Rules.
11. Liability
11.1. The Buyer is responsible for the accuracy of the data provided in the registration form. The Buyer assumes responsibility for the consequences of incorrect or inaccurate data provided in the registration form.
11.2. The Buyer must keep their login details for the online shop safe and not disclose them, ensure that the details are known only to them and used only by them, and not share them or otherwise allow other persons to access or use them. All actions performed using the Buyer’s identification data are deemed to have been performed by the Buyer, and the Buyer assumes full responsibility for the consequences of such actions.
11.3. The Seller is released from any liability where losses arise because the Buyer, disregarding the Seller’s recommendations and their own obligations, did not read these Rules even though they had the opportunity to do so.
11.4. The Seller is not responsible for information provided on other companies’ websites, even if the Buyer reaches those websites via links in the Seller’s online shop.
12. Exchange of information
12.1. The Seller sends all notices to the email address provided in the Buyer’s registration form.
12.2. The Buyer sends all notices and questions to the addresses listed in the “Contact” section of the Seller’s online shop.
13. Final provisions
13.1. Relations arising from these rules are governed by the law of the Republic of Lithuania.
13.2. All disagreements arising from or related to the purchase and sale agreement between the Buyer and the Seller are resolved through negotiation. If no agreement can be reached, disagreements are resolved in accordance with the procedure established by the laws of the Republic of Lithuania.